Items marked with the "Free Shipping" logo will be shipped for free to your home by a carrier that may vary (FedEx, UPS, etc.). A tracking number will be emailed to you as soon as the order is sent, to know the delivery date. Delivery delays vary depending on the products and their availability. The items are always disassembled.
* Additional fees may apply without notice for some out of region cities or provinces. In this case, free delivery does not apply. Ex: Wabush, Magdalen Islands, Yukon, British Columbia, etc.
Wall beds marked with the "free shipping" logo are delivered free of charge within a radius of 50 km and less from one of our stores. Passed 50 km, add the item to your cart and enter your city to know the shipping cost.
Installation is available in some cities for $215 + tax (see drop-down list when adding installation). If your city is not in the drop-down list, contact us to find out if the installation is possible and at what price.
Take advantage of our 49.99$ delivery fee within the 50 km range of all major cities close to one of our stores (Laval, Brossard and Ste-Rosalie) for selected bigger items that are not part of our free delivery program. Ex: Leather sofas, mattresses, dinning rooms, etc.
Additional fees can be charged if the delivery is beyond the 50 km range. For more details, make a purchase attempt and select your city to see the delivery fee, or contact our online service at 1(855) 687-6177.
As soon as your merchandise is ready do deliver, we will contact you to set a delivery date.
Balance owed must be paid in full, 4 days (96h) prior to delivery.
Our delivery service will deliver your merchandise between 8AM and 6PM from Monday to Saturday. To cancel a delivery, you must contact our online service at 1(855) 687-6177 at least 48 hours in advance, otherwise cancellation fees can be charged to your account.
Please decide upon the precise location where your merchandise must be placed before delivery so as to avoid any confusion or dammages that could be incurred during additional manipulation. Make sure that your merchandise will pass through door openings, staircases and other restraining places so we can deliver it to the chosen location. In rare cases, you will be asked to approve our procedure to allow us to deliver your merchandise to the desired location and sign a waiver releasing Boutique Tendance Inc from all responsibility due to damages to your property. If you live in an apartment building, please make sure we can use the elevator.
Our delivery service includes :
1. All wall beds should be installed by our inatallers to benefit of our 5 year warranty under normal use, which is to close the bed after each usage. The warranty will also be reduced to 1 year if the mattress used in the wall bed was not purchased at Germain Larivière. The type of mattress and weight has an impact on the the calibration of the spring mechanism of the wall bed. The warranty covers the mechanism and its metal components. The warranty is not transferable. Transport costs and labor are not covered by warranty. The installation fees are never included and can vary depending on the complexity of the installation and the region where the merchandise is being delivered.
2. The installation fees are never included and can vary depending on the complexity of the installation and the region where the merchandise is being delivered.
Guaranty of merchandise. All purchased merchandise is covered by the manufacturer’s guaranty.If you notice damages or something broken during delivery or during pick up, you must advise the store immediately and have it inscribed on your bill or your delivery slip otherwise Boutique Tendance Inc. may refuse your request to fix the damage or break. All articles in our "clearance" section are final sales. These items may have small inperfections, they are all floor models.
All dimensions indicated on the site are approximate. We have tried to display the colors of the products as accurately as possible. However, we cannot guaranty that the color you see on your screen is the same as the one of the picture displayed on the site.
At Boutique Tendance inc., we offer our clients the opportunity to order furniture in a variety of colors, fabrics and almost unlimited configurations. We are in constant contact with our suppliers to verify the status of your order, however, Boutique tendances inc. cannot be held responsible for fabrication delays. If a delay was to occur, we will advise you and confirm a new delivery date. Special tag orders can not be cancelled nor modified.
No sales contracts are cancelable without the consent of Boutique Tendance Inc. A cancellation fee in the amount of 50% of the purchase price could be demanded in case of a cancellation or a credit for futur purchase of the full amount of contract.